Shipping policy

Last updated: April 2026

We deliver across Pakistan via reliable courier partners. Cash on Delivery is available nationwide with no extra charges.

Shipping Coverage

We ship to all cities and towns across Pakistan via the following courier partners:

Leopard Courier
M&P Couriers
TCS
PostEx

Shipping Charges

Order Value	Shipping Fee	Delivery Time
Above Rs. 2,499	FREE	3–5 working days
Below Rs. 2,499	Rs. 250	3–5 working days

Order Processing

Processing time: 1 working day after order confirmation
Dispatch: Monday to Saturday (no Sunday dispatch)
Total delivery time: 4–6 working days from order placement

Payment Methods

Cash on Delivery (COD) — pay when the courier delivers (no extra charges)
JazzCash — pay via mobile wallet
Easypaisa — pay via mobile wallet
Bank Transfer — for prepaid orders
Credit/Debit Cards — Visa, Mastercard accepted

Order Tracking

Once your order is dispatched, you will receive:

SMS with tracking number
Email confirmation with courier details
WhatsApp message with live tracking link

You can also track your order anytime by:

Entering your tracking number on the courier partner's website
Messaging us on WhatsApp at +92 302 3534440

Order Cancellation

Before Dispatch

Orders can be cancelled within 12 hours of placement by contacting us on WhatsApp or email. After 12 hours, cancellation is at our discretion based on order processing status.

After Dispatch

Important: Orders cannot be cancelled once handed to the courier for delivery. Please ensure your order details are correct before placing your order.

If you refuse the COD delivery without a valid reason (such as damage or wrong product), future orders may require advance payment.

Delivery Issues

Failed Delivery Attempts

Couriers typically make 2–3 delivery attempts. If you are not available:

Coordinate with the courier rider for a convenient time
Provide an alternate contact number if possible
Pick up from the courier office if delivery fails

Late Delivery

If your order takes more than 7 working days from dispatch, contact us immediately at +92 302 3534440 with your tracking number. We will investigate with the courier and update you within 24 hours.